B4 February 2024I feel that I need to share my feedback and experience for the exceptional job completed. The attention to detail, professionalism, and timely completion exceeded my expectations. The team's expertise and commitment to quality made the entire process smooth and rewarding. 10 outtta 10, highly recommend
Francine Farber18 December 2023It was truly a pleasure dealing with Michael, Samantha and their employees. They are true professionals and equally personable. Their price for our bathroom project may have been a little on the high side, but they delivered an exquisite bathroom. There were some bumps along the road, but they handled all problems to complete satisfaction. We will not use any other Contractor.
Paul Walker22 September 2023Only use MIke and Samantha if you want great professionalism and insanely fast response times from your general contractors. They are on top of all the details of their projects, and communicate any issues, schedule changes, and fixes promptly. I had them expand our half bath into a full bath and redo my office. Wonderful work, great communication, and excellent results!
Ngan Vu18 December 2022I would say that you will pay for what you get, and good work/talents do not come cheap. Selective provided a quote that was high to us up front, but that was also the number we ended up spending (with a 5% over budget). There was little surprise or big jump in our expectation because they did not use a low number to hook you and slowly increase your project cost by change order. To give background, our project scope included: entire first floor renovation (structural work with 1 flush & 1 drop beam), new kitchen, new plumbing, electrical, kitchen vent duct), replace a window with a door and new floors for both 1st & 2nd floors. Selective scoped the work and advised 1.5 month completion and completed in this timeframe. Everyone we talked to was really surprised that a contractor could come in on budget & time as the norm in construction is constant delay/ budget creep. The other advantage we found with Selective was that we could not be on site to verify the work done each day. Our house was in LI and we stayed in NYC during the week for work. Selective uses a software called BuilderTrend which allows you to see schedule for the duration of the project (when each phase of the project was happening like framing, dry wall, cabinet install, etc) as well as provides detailed photos of the work done on any given day. We verified the work when we visited during the weekend but more often than not, we relied on the photos to ask question. The customer service provided by Samantha (our rep) was exceptional. We were 1st time home owner & this was our 1st reno. We basically had very little knowledge of construction and one of our worries was that any contractor could say anything and we wouldn't know right or wrong. But we found that Selective was very honest. We never felt that we were left hanging and wondering the fate of the project. All deadlines were clear, and issues were addressed promptly. When Selective made mistake, they addressed without any difficulty. Ex: their demo crew threw away our closet doors by mistake and they offered a fair solution: either replace with the same door or credit adjustment. Electrician made a mistake and they offered refund on the additional cost we incurred. We were treated fairly & honestly and I really appreciate this fact. I was able to talk to all of the subcontractors (framing, dry wall, cabinet install, plumber, electricians) and they were all very good. For example, the cabinet installer had never worked with Ikea kitchen cabinet and he researched this system prior to our installation. He started the installation and noticed that he needed to drop some height in order to use the moulding. And he removed the cabinet that he already installed and redid them the correct way. These folks were very attentive to detail that I would not hesitate recommending them to any friends & family in the future. Another thing that sold us to go the general contractor route instead of finding each trade ourselves is the fact that things always change during the construction and you have one party to always go to for fixing instead of reaching out to multiple people. When we needed to move the electrical outlet after cabinet installation, or when we moved the location of the vent duct, there was mudding to be done. Selective was always there to ensure the quality of the final project. In my past experience, some trades such as electrican can cut out holes in dry wall for their work, but they will not patch the wall. So if you are not handy/capable of patching dry wall, you will need to hire another contractor to do that work. With Selective, the final product delivered to you on the last day is a ready to move in house. No mudding, spot, damage that needed to be fixed. To me, that is a huge plus as it reduced the amount of work I need to do, and just focus on the decoration of the house.
Mary Karol23 March 2021After Selective Sculptures installed my kitchen backsplash last year, I returned to them to renovate my master bathroom. I walked in with my unique vision and Bryan patiently brought it to fruition. We met and texted or talked on the phone many times to discuss, make decisions and answer my all questions. Once that was done and it was time to start the construction, Covid was increasing and I was nervous. Bryan assured me that everyone knew what to do and it would be safe. And it was! Everything was well organized. I had a calendar and a list of names of who would be in my home. Masks were worn and social distancing was practiced. Communication was constant. Everything was cleaned up at the end of each day. I can’t say enough about the team who worked with me. Don, Bryan, Victor, George and Herin are each skilled at their craft, meticulous, professional and really nice people. When I had questions, they were answered so I understood and often they had already thought of details before I could mention them. Each of them went above and beyond to make sure I was happy with the results. I love my bathroom is gorgeous and I love it! I highly recommend Selective Sculptures!
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